The Expanse — Privacy Policy
Effective Date: November 3, 2026
The Expanse, located in Annandale, Minnesota, respects the privacy of our customers and employees. This policy explains how we collect, use, and protect information related to reservations and operational communications.
Information We Collect
When customers submit reservation requests, we may collect their names, telephone numbers, email addresses, requested activities, reservation dates and times, number of guests, and additional information voluntarily provided.
For employees and authorized managers who enroll in reservation text notifications, we collect their mobile phone numbers and records of their consent.
How We Use Information
We use collected information to:
Receive, review, and manage reservation requests.
Communicate reservation confirmations, changes, or cancellations.
Notify authorized staff about incoming reservation requests.
Maintain operational records and improve our services.
SMS Notifications
The Expanse uses SMS messaging to notify enrolled employees and authorized managers about reservation activity.
Participation is voluntary and requires prior consent. Message frequency varies depending on reservation activity. Message and data rates may apply.
Recipients may reply STOP to opt out or HELP for assistance.
Information Sharing
We do not sell personal information or share mobile phone numbers or SMS consent information with third parties for their marketing purposes.
We may use service providers, including website hosting, email, reservation management, and SMS delivery providers, to operate our services. These providers receive information as necessary to perform their services.
Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security and Retention
We take reasonable steps to protect personal information against unauthorized access, use, or disclosure.
We retain information only as long as reasonably necessary for business operations, legal obligations, and recordkeeping.
Your Choices
Customers and employees may contact The Expanse to request corrections to their information or ask about deletion, subject to applicable legal and operational requirements.
Employees may withdraw consent for SMS notifications at any time.
Contact Us
The Expanse
38 Oak Ave N
Annandale, MN 55302
Website: www.theexpansemn.com
For privacy questions, please contact us through the Contact Us page on our website.